How to order (step by step)

  1. Enter or Register Oneself

Only authorized users can place an order. Enter the Member ledger using Your login or register yourselfves, if You are here for the first time. Registration will take no more than 2 minutes. Enter all required data maked *

 

  1. Add a Product to the “Shopping Cart”

Choose the product You require and select the button “To Shopping Cart”.

 

  1.   Proceed to the Shopping Cart

In order to continue ordering You need to proceed to the “Shopping Cart”. For this purpose it is necessary to select “Shopping Cart” on the right upper corner.

 

  1.   Check an Order

In “Shopping Cart”, at the 1-st stage of ordering, You can: check Your order, if necessary change quantity of products or remove a product, if You have altered Your decision to order it.

In order to continue ordering select “Place the Order”.

 

  1. Ordering. Choice of Delivery

Fill in the columns “Populated Locality” in order to estimate the cost of delivery.

If You wish to take the products away from the warehouse at the address Moscow, Novoslobodskaya str., 11, select the button “Customer pickup”.

If You wish to make use of delivery services of our company, select the “Delivery” button. In the column “Delivery Cost Estimation” You will see approximate (!) cost and time of delivery. You can calculate the delivery cost by yourselves on the website SDEK (СДЭК) https://www.cdek.ru/calculator.html , using the following rules:

If You ordered up to 10 packs, then such parcel will be located in the box 10х25х25 cm in size and will have the weight of about 0.8 kg

If You ordered up to 20 packs, then such parcel will be located in the box 20х25х25 cm in size and will have the weight of about 1.6 kg

If You ordered up to 30 packs, then such parcel will be located in the box 30х25х25 cm in size and will have the weight of about 2.4 kg

If You ordered up to 40 packs, then such parcel will be located in the box 40х25х25 cm in size and will have the weight of about 3.2 kg

If You ordered up to 50 packs, then such parcel will be located in the box 50х25х25 cm in size and will have the weight of about 4.0 kg

If You ordered up to 60 packs, then such parcel will be located in the box 50х25х25 cm in size and will have the weight of about 4.8 kg

There You can also choose the way of delivery – either with a courier (express door - door), or on a customer pickup point (door - warehouse).

If no way is acceptable for You - CALL OR WRITE to us, we will try to coordinate for You other ways of an order delivery

 

In order to continue ordering, select “Collect Payment on Delivery”.

Please, be aware that You pay for the delivery services to a courier, when receiving the order.

 

  1. Ordering. Contact Details Filling

Fill in all the fields “Delivery Address” and the fields “Receiver”.

 

  1. Ordering. Way of Payment

If You have filled everything correct in the previous points, then You proceed to “Way of Payment”.

 

We approve for payment the bank cards Visa and MasterCard, issued by Russian banks.

(If You can’t use the offered ways - write or call to us, we will offer other options!)

 

Payment of delivery shall be made separately when receiving an order and shall not be included in the cost of an order.

 

You should chose the way of delivery “Collect Payment on Delivery”

(Orders at the cost of 40 thousand Rubles and more shall be delivered free of charge!)

 

Choose the way of payment “Payment Using a Bank Card and Other Ways”

In the field “Protection against Auto-Registration” enter the text, given on the picture.

At the moment payments from Kazastan can’t be made using a bank card. Write to us and we will issue an invoice for You for payment by bank transfer.

 

  1. Ordering Competion

After the order confirmation Your order will open. Verify all information concerning Your order and if everything is correct select the button “Proceed to Payment”. Make payment. After receipt of funds to our account the order status will be changed for PAID.

 

  1. Order Status Tracking

You will be able to trace the status of Your order in the section of the Member ledger “Order History”. Select number of the order, the page with information on the order will open. Its status will be changed, and when it will be shipped, there will appear the field TRACK-CODE, using which You will be able to trace the parcel on the website of the delivery service SDEK https://www.cdek.ru/track.html 

Addresses of SDEK offices You can see here