STORE’S RULES OF SALES

This Website is owned and administrated by the Private Entrepreneur A.D. Kalinin (hereinafter – “PE”). Please, take a close look at these rules as they contain the main terms of trade, which regulate You purchase of products in the store of “PE”. The rules establish the rights and obligations of the parties, including some restrictions. Order placement by You in the store of “PE” may be performed only after registration on the website, which is possible only after Your unconditional consent to these rules, therefore, prove that they are clear for You.

 

 

TERMS AND DEFINITIONS

Seller /”PE” – PE A.D. Kalinin

Store of “PE” – officially set store, which has permits, located at the address: Moscow, Novoslobodskaya str., 11 (hereinafter – the Store).

Website of the store – the Seller’s website, on which are presented the products, being put up for sale, as well as the terms of payment and delivery of the products, which is located at the address in the Internet: https://dem4r.shop (hereinafter – the Website).

Buyer/Customer – capable individual.

Products – products, being presented on the website as put up for sale by the Store of “PE”.

Order – properly issued application of the Buyer for purchase of the Products, presented on the Website of the store.

 

OUR PROPOSITION

In the Store of “PE” You can buy the products in one of the following ways:

  • directly in the store;
  • having got acquainted with the products in the store, by advance reservation of the products on Your name by phone, with the subsequent payment thereof by one of the ways chosen by You, and receiving thereof in the pickup point, You chose, which is proximate and convenient for You;
  • having got acquainted with the products in the store, using the website, by signing of the retail sales agreement with the condition about acceptance of the products by You within the specified period. Separately, You can order delivery of the products at the address, specified by You.

When choosing the advance reservation of the products, the Buyer shall be obliged after payment for the products, personally and on or before the established period, to receive them in the selected pickup point. Therewith, the retail sales agreement shall be considered signed at the moment of products payment, and the date of the agreement performance shall be the date of transfer of the products to the Buyer.

When choosing the retail sale with the additional condition on delivery of the products to the Buyer, the agreement shall be considered signed at the moment of order’s confirmation by the Buyer (via selection on the corresponding page of the “Order” (or “To Confirm an Order”) button, and the date of the agreement performance shall be the date of the products transfer to a communication provider/carrier, for subsequent delivery thereof to the Buyer. At receiving the products the Buyer shall be obliged in supporting documents in his/her own hand to make a sign of the products receiving.

At any way of the products sale stated above:

  • The products retail sales agreement shall be considered concluded at the Seller’s location: in the specialized store of the Limited Liability Company of “PE”, located at the address: Moscow, Novoslobodskaya str. 11;
  • Transfer of ownership of the products under the Retail sales agreement shall be performed at the moment of signature of the Retail sales agreement;
  • The Seller shall be entitled to retain possession of the products under the Retail sales agreement until full payment thereof by the Buyer.

These Rules, as wel as the information on the products, provided on the website, shall be the public offer according to Article 435 and part 2 of Article 437 of the Civil Code of the Russian Federation.

Provisions of the Civil Code of the Russian Federation about retail sales (§ 2 of Chapter 30), as well as the Law of the Russian Federation “On Protection of Consumers’ Rights” dated 07/02/1992 No. 2300-1 and other legal acts, adopted thereunder, shall be applied to relations between the Buyer and the Seller. The Buyer shall accept these rules as well as other legal terms, stated on this website by marking “I have read and understood these Rules of sales and accept them completely”. The Seller shall be entitled to change the Rules of sales and amend them without prior approval by the Buyer, providing at the same time publication of the amended conditions on the server at least one week before their entry into force.

 

TERRITORY, SERVICED BY THE STORE

The store accets orders and delivers products within the territory of the Russian Federation and performs shipment to the CIS countries.

Delivery shall be performed at the Buyer’s expense. Delivery can be performed to pickup points or at the address, specified by the Buyer.

 

WAYS OF PAYMENT

The store provides for the following ways of products payment:

  • payment by a bank card via the Internet;
  • via the online bank Alpha-Click;
  • bank transfer through any bank of the Russian Federation

Before payment, please, take a close look at the instruction on the products payment.

Combination of cash and non-cash ways of payment in respect of the same order is impossible. Combination of order payment by a bank card via the Internet with other forms of non-cash payment is also impossible. Combination of other ways of non-cash payment at payment of the same order is possible.

Picking of an order for its delivery is possible only after full payment of the order.

 

BASIC TERMS OF DELIVERY

When choosing the condition on the products’ delivery at the address, be advised that picking of an order for its subsequent delivery at the address is possible only after receiving confirmation of full payment thereof.

After the products are transferred to a carrier or prepared for transfer to the carrier, “PE” can’t change the delivery address.

The risk of accidental loss of the products shall be passed to the Buyer from the Seller upon transfer of the products by the Seller to the communication provider/carrier, for subsequent delivery thereof to the Buyer.

Strong request to check for availability of an order before an employee of the communication provider/carrier! In case of package integrity violation, it is necessary to draw up the Inspection certificate before the employee of the communication provider/carrier and/or the employee of a pickup point!

 

PROCEDURE AND RULES OF ORDER RECEIPT VIA DELIVERY

  • An order shall be transferred to a transportation company only upon entering to the Seller’s account of payment for the order. Delivery shall be paid by the Buyer at the moment of a parcel receipt according to tariffs of the delivery service. Responsibility for safety of the parcel and timeliness of the delivery shall rest on the delivery service;
  • In order to receive an order the Recipient is required to specify number of his/her order and to show to a courier (a representative of the transportation company) an identity document;
  • When receiving an order it is necessary to prove that the quantity of the products, being received, coincides with the quantity, specified in a consignment note, as well as to check the package integrity. After check, the recipient shall subscribe his/her name in the consignment note.
  • In case if:

- the quantity of the received items doesn’t coincide with the quantity, specified in the consignment note

- packing damage is revealed,

then the recipient, together with the courier or the employee of the delivery service, draws up the bilateral damaged cargo report with the indication of the damaged stock for the subsequent claiming.

 

SHIPMENT OF PRODUCTS OUTSIDE OF THE RUSSIAN FEDERATION

In case of shipment of products outside of the Russian Federation we attach the required documents for customs clearance. However, the responsibility for compliance of a parcel with customs rules of the recipient’s country rests on the Buyer. We ask You to specify the permitted limits of duty-free import and customs duties in your country.

 

OTHER PROCEDURES

When placing an order on our website, You shall assume the obligation to comply with the laws of the country, on which territory products will be received, as well as You shall bear all the risks, connected with possible existence of restrictions concerning handling, use/sale of the products in the specified country.

The Private Entrepreneur A.D. Kalinin (hereinafter – “PE”) shall not bear the responsibility for damage losses or other legal consequences, which can arise owing to non-compliance by You with any requirements and provisions of laws or by-laws concerning the procedures of import, registration, certification of products, as well as any other applicable legal requirements and requirements of government authorities of the country of products importation.

We hereby also inform You that “PE” shall not bear the responsibility for products’ delay or keeping in possession by customs authorities, as well as for covering the expenses and losses, which arose owing to bonded storage or their return shipment to the Company.

For appropriate observance of all possible applicable legal requirements we advise You to appeal to appropriate authorities (for example, bodies of customs service or the Ministry of Health) in order to obtain all necessary explanations and recommendations concerning compliance with legal requirements and statutory regulations.

The delivery period of your order depends on the time necessary for performing payment, the time of order picking and the time of the products delivery to the pickup point, You chose, or at the specified address.

“PE” shall not begin the process of order picking before receiving confirmation of full payment thereof.

As for the orders, made at weekends and on public holidays, the process of order picking shall begin on the next business day. Days from Monday till Friday, except for public holidays, shall be considered business days.

 

OBLIGATIONS OF THE PARTIES

The Seller shall be obliged:

  • to sell to the Buyer the products, which are qualitative, unexpired, meet the established quality standards, certified;
  • when choosing the advance reservation of the products, the way of the retail sale with the condition on delivery of the products to the Buyer, to place in accordance with the established procedure the order on the name of the Buyer (customer) in due time and in a proper manner;
  • to offer the Buyer several ways of the products payment;
  • after payment of the products to assure their delivery within the prescribed time limit at the address specified by the Buyer;
  • to assure transfer of the products to the Buyer.

The Buyer shall be obliged:

  • to provide reliable personal information for subsequent identification;
  • to place an order in a proper manner;
  • to pay for the ordered products in full by one of the offered ways. The products’ price when choosing the retail sale with the condition on delivery of the products to the Buyer shall not include the cost of the service for the products delivery at the address, specified by the Buyer;
  • when choosing the retail sale with the condition on the products delivery to specify the detailed address of delivery, to accept the delivered products, to mark the receipt acknowledgement with his/her own hand and to pay the delivery cost, if any.

RETURN OF NON-CONFORMING PRODUCTS

The Buyer can return the non-conforming products to the Seller and demand repayment of the paid sum of money within two months.

The damaged package or expired shelf life of the products can form the basis of return.

The Buyer, who bought the non-conforming products, unless shortcomings were mentioned by the Seller, at his/her own option, shall be entitled to demand:

  • replacement of the non-conforming products with the conforming products;
  • proportional reduction of the purchase price;
  • immediate free correction of the products defects;
  • recovery of expenses for correction of the products defects.

Delivery and replacement of such products shall be made at the time, which suits the Buyer, at the Seller’s expense.

When finding defects of the products, which properties don’t allow to correct them, the Buyer, at his/her own option, shall be entitled to demand replacement of such products with the conforming products or proportional reduction of the purchase price. The Buyer shall be entitled to report within one calendar month on the inadequate quality of the acquired proucts.

The Buyer shall be entitled to demand repayment of the sum of money, paid for the products. Repayment of the sum of money to the Buyer shall be made according to the procedure set forth in the Instruction on repayments. In case of payment via a bank card repayment shall be made to that card, which was used for payment earlier.

When replacing the non-conforming products with similar conforming products, which differ in size, style, grade or other signs, the difference between the price of the replaced products at the moment of replacement and the price of the products, transferred instead of the non-conforming products, shall be refundable.

The Buyer shall agree that the maximum period of storage of the products, which were paid for, but were not taken away, can’t exceed 10 days after which the order shall be broken down, and the paid sum shall be subject to return to the Buyer in the order established by the Seller.

 

OTHER TERMS

“PE” doesn’t bear responsibility for printing mistakes. “PE” reserves the right to cancel any order, which You placed, if the information posted on the website of the store of “PE” on the products cost, contains a printing mistake or there is a mistake in the information on availability of required products.

“PE” reserves the right at any time to change the terms of the products sale.

“PE” can change the terms of sale of any products and services, presented in the store of “PE” or the corresponding cost of these products and services at any time, without prior notice.

 

CONFIDENTIALITY AND PERSONAL DATA PROTECTION

The Buyer shall undertake to provide the Seller with the accurate, exact and full information on him/herself as for the questions offered in a registration form and to support this information in current state, if necessary. If the Buyer provides misinformation or “PE” has strong presumption to believe that the information provided by the Buyer is incorrect, incomplete or inexact, “PE” shall be entitled to suspend, or to cancel registration, or to completely deny the Buyer further ordering.

The Buyer (customer) confirms that, acting out of his/her own free will and interest, he/she agrees to processing of his/her personal data (including without limitation: Full name, date of birth, passport details, sex, place of birth and place of residence/registration (country, region, city/town), contact telephone number, e-mail, skype), provided to “PE” for the purposes of his/her identification, as well as agrees to transfer of his/her personal data processing to other person, inter alia agrees to cross-border transfer of his/her personal data to other persons.

The personal data of the Buyer, given to “PE” at his/her registration, or when signing a distribution agreement, shall be subject to transfer to third parties, including, cross-border transfer to third parties.

The Seller shall use personal information only for the purposes of:

  • registration of the Buyer on the Website;
  • performance of his obligations towards the Buyer and identification thereof;
  • assessment and analysis of the Website operation;
  • cross-border transfer of his/her personal data to third parties, within performance by the Seller of his obligations towards the Buyer;
  • performance of the Seller’s obligations towards parties, with whom the Buyer concluded relevant agreements/contracts;
  • ascertaining the capabilities of the Buyer’s participation in sales promotion, which are carried out by the Seller.

The Seller shall be entitled to send to the Buyer promotional messages.

The Buyer shall be entitled at any time to withdraw his/her consent to the personal data processing, given to the Seller, having sent to the Seller a corresponding notice.

 

DISPUTE SETTLEMENT AND APPLICABLE LAW

The Buyer shall agree that all controversial issues are resolved by the parties in the course of pre-court dispute settlement procedure. A claim shall be subject to consideration by a counterparty within 30 days from the date thereof.

Anonymous claims or the claims, which don’t allow to identify accurately the Buyer on the basis of the data, provided thereby at data recording shall not be considered.

Disputes shall be subject to settlement according to the laws of the Russian Federation.

Applicable law as for any controversial issues – laws of the Russian Federation.

 

LEGAL INFORMATION